Returns & Exchanges

At Happi Planet, we want you to be completely satisfied with your sustainable purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy to ensure your shopping experience remains positive.

Return Process

• 1.
  Initiate Your Request

  Log into your account and select the order you wish to return, or contact our support team with your order number to start the process.

• 2.
  Prepare the Package

  Securely pack the items in their original eco-friendly packaging, ensuring that all tags and seals remain intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location near you.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund back to your original payment method within 5 to 7 business days.